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Shop > IT Service Management > IT Service Management Books

IT Service Management Books

Browse IT Service Management Books in the leading UK and international IT service management bookshop

Implementing Service Quality based on ISO/IEC 20000
Implementing Service Quality based on ISO/IEC 20000, 3rd edition
Price: £19.95
Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition
Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition
Price: £29.95
Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition
Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition
Price: £39.95
Service Level Agreements: A legal and practical guide
Service Level Agreements - A legal and practical guide
Price: £9.95
Ten Steps to ITSM Success
Ten Steps to ITSM Success
Price: £34.95
(5.0 stars)
The Service Desk Handbook: A guide to service desk implementation, management and support
The Service Desk Handbook: A guide to service desk implementation, management and support
Price: £15.95
Practical IT Service Management: A Concise Guide for Busy Executives, Second Edition
Practical IT Service Management - A Concise Guide for Busy Executives, Second Edition
Price: £29.95
ISO/IEC 20000: A Pocket Guide, Second edition (eBook)
ISO/IEC 20000 - A Pocket Guide, Second edition
Price: £9.95
The Definitive Guide to IT Service Metrics (Softcover)
The Definitive Guide to IT Service Metrics
Price: £39.95
(4.0 stars)
Availability and Capacity Management in the Cloud: A ITSM Narrative Account
Availability and Capacity Management in the Cloud
Price: £29.95
Catalogs, Services and Portfolios - an ITSM success story
Catalogs, Services and Portfolios – an ITSM success story
Price: £29.95
(4.0 stars)
Collaborative Business Design
Collaborative Business Design
Price: £34.95
(5.0 stars)
Collaborative Business Design: The Fundamentals
Collaborative Business Design: The Fundamentals
Price: £12.95
Integrated Measurement. KPIs and metrics for ITSM, a narrative account
Integrated Measurement - KPIs and Metrics for ITSM - A narrative account
Price: £29.95
(4.0 stars)
IT for Business (IT4B) – From Genesis to Revolution
IT for Business (IT4B) – From Genesis to Revolution
Price: £29.95
(5.0 stars)
It’s All About Relationships: What ITIL® doesn’t tell you
It’s All About Relationships - What ITIL® doesn’t tell you
Price: £29.95
(4.5 stars)
Managing in a Service-Focused World
Managing in a Service-Focused World
Price: £29.95
(4.0 stars)
Pragmatic Application of Service Management
Pragmatic Application of Service Management, Second edition
Price: £24.95
(4.5 stars)
Release and Deployment – An ITSM Narrative
Release and Deployment - An ITSM narrative
Price: £29.95
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